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Work with our Success Team

Don't have time to find the right professional freelancer quickly? We'll do the work for you.
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Here's what our customer success team will do for you

  • Define your project and needs
  • Create an enticing job posting
  • Gather and evaluate matches
  • Organize your initial interviews
  • Manage contracts & payments
  • Monitor freelance performance

We've got your back every step of the way

We have a no bullsh*t policy. We’re fully transparent and we work with your best interest in mind.
You have nothing to lose by trying us out, and there’s a whole lot you can gain.

creditcardNo Money DownNo money or credit card needed to get started. You don’t pay us until you hire a freelancer.
shieldguarantee14-Day GuaranteeYou have a 14-day trial with your freelancer. If they aren’t amazing, we won’t let you pay us.
chatboxesAlways AvailableYour agents are there to help with anything! You can also reach out to our 24/7 support team.
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Meet your Oomple Success Team

As a member of Oomple Service, you’ll be paired with 2 experts that are best suited to you.

Account Executive

Account Executive

Your account executive will gather and understand all your hiring needs. They will learn about your upcoming projects, future goals and company culture to ensure the best matches are made. They are your go-to for anything you need and take care of managing your profile and freelance team.

Success Specialist

Talent Specialist

Your success specialist is a recruiting expert that will find and vet top talent. Once they’ve found your top matches, they will review them further based on personality and cultural fit. They leave no stone unturned to ensure only the top matches make it your way.

What you can expect from your team

handshake-v2Dedicated to YouYou're our top priority. You'll have a dedicated Account Executive and a Success Specialist to help you through the entire process.
rabbit-v248-Hour TurnaroundWe move quickly thanks to our AI matching technology, we'll present your top matches within 48 hours.
puzzle-v2Qualified MatchesWe don’t just send any resume your way. Only the top freelancers who match your skills needs, rate and availability.
eye-v2Rate TransparencyWe are, and always will be, upfront about freelancers' rates and any negotiations that are made along the way.
chart-v2Live Market StatsWe give you insights on average rates and market supply vs demand to help you position yourself accordingly and to help with project forecasting.
connected-v2Stay Connected
We'll keep you looped in every step of the way to ensure that you're never left in the dark. You see everything we see.