Professional FAQ

1. Start by creating your account 
2. Complete your profile 
   1. Build your persona(s)
      • Once you've created your account, you'll then set up your persona(s). Your persona describes you and your professional background: your professional field, specialties, skills, experience and rate. You can have multiple personas if you have various areas of expertise that allow you to work in different roles. 
   2.  Upload your Resume
      •  You'll then need to upload your resume to proceed forward. 
   3. Now, you'll have access to your personal profile. Through your profile, you can search and manage your job applications all in one place and get updates on your application status. You can add a professional photo, your certifications, education and any other details you may want to add to make your profile complete and stand out to potential hiring companies. 
3. Get matched
   • There are many different ways to get matched to a suitable professional contract (see more details in the next question). 
     
     1. Receive job matches from our Success team
     2. Our Ai tech will send you job notifications that suit your skillset.
     3. Companies looking to hire for your skillset can search and get matched to you.
4. Apply, View and Manage your job applications 
   • When a freelance contract interests you, you can apply to it (or apply to multiple ). You'll be able to see and manage all your job applications through your Oomple account. You can keep tabs on your application - on its status or any changes. At any time, you can connect with our success team if you have questions about the status of your role application. You'll receive notifications when a company proceeds forward with your application. 
5. Interview and start working
   • You'll then interview for the role if selected. If you're interviewing for multiple positions simultaneously, you can track where you're at with each contract role. That way, you never lose sight of where you're at with each opportunity.

Once you've successfully gone through the interview process with a company, the following steps are to set up the contract through our marketplace. You'll receive communication on first-day instructions, as well as your timesheets, payment information and any other details associated with your contact details.

We have many ways for you to get matched to professional contracts through our platform. 

1. Ai matching: Once you have your profile completed and optimized (all your skills, specialties, and experiences included), our Ai tech will be able to pull this information and match you to the work contract best suited for you. 
2. Our team: Our Oomple Success team comprises highly skilled recruiters who will actively communicate with professionals registered to our platform as new roles come up that could be suitable for them. You can also reach out to our team if you have any questions about optimizing your profile to get more accurate job matches or see available positions. 
3. Search: Yes, you can search for freelance/ consulting jobs on your own too! Look up roles, job keywords and fields that interest you to see what work contracts are available through our worldwide on-demand marketplace.

As mentioned in the previous question, there are many different ways to find the work you want. If you do not see a role you wish, it could simply be that your profile isn't complete or is missing specific skills and information and therefore, our team and ai technology can't best match you to the roles available. You could optimize and complete your profile or reach out to our team so that they can help you out.

It could also be the timing. There are always new work contracts popping up, so chances are that if your profile is complete and optimized, you simply need to wait a few days, and we'll notify you about new jobs on the platform.

Another reason could be that your field is not niche in our marketplace. Companies hiring through our platform post professional projects and seek specialized expertise (consultant work) rather than gig-type work. Gig-work meaning task-based work as opposed to project-based work. I.E. A Graphic Designer creating a one-time logo and a Copywriter writing a blog for a webpage are more gig-style workers. Whereas Project Managers, Software Developers and Business Consultants are more project-based workers. If you're not sure if your skillset is in demand for our marketplace, simply reach out to us, and we can let you know or help you find more options.

Yes! There are many remote jobs on our marketplace, and more and more remote work options are added every day. So, you have access to more professional job opportunities since you can work from wherever you may be. 

However, we aren't a remote work-only platform. We know that some professionals prefer to work in-person/ in-office, and many companies prefer that too. That's why we have plenty of on-site roles available as well all over North America. 

There are also hybrid work options for part-remote and part in-person jobs if you're someone who prefers something in between. 

So remote work, in-office, or hybrid work? Whichever you prefer, you'll likely find the option that works best for you in your preferred role!

Your resume is essential, but your profile is how our team and ai matching technology will filter your skills and experience to match you to top professional contracts. So, to have the best matches and more opportunities sent your way, you must complete your profile as well.

At Oomple, our system is simple. You keep track of your hours, your manager approves them, and you submit your timesheet to us monthly. You'll receive your payment on the 20th of each month for services provided and billed for the previous month. We take care of payments as we want to ensure all On-demand professionals are always paid for their work and always paid on time. We also deal with the client's payment terms, so you don't have to.

Unfortunately, it does happen that a professional contract gets cancelled by a company before the original end date. Oomple insists that companies provide a 14-day notice of cancellation. 

We always make sure you get paid for all work completed during the length of the contract before cancellation. After this contract is complete, we will work with you to find you a new great contract that fits your skills!